American customers have generally praised the product quality of "Pure Collection", particularly highlighting the excellence of their cashmere sweaters and knitwear. However, some consumers have noted that the quality of certain items, such as t-shirts and blouses, could be improved. In terms of customer service, there is a mixed sentiment among US customers. While some have lauded the responsiveness and helpfulness of "Pure Collection"'s support team, others have expressed dissatisfaction with the level of assistance provided. When it comes to value for money, American consumers seem to be content with the pricing of "Pure Collection" products, especially considering the high quality of materials used. However, there are some who feel that the brand could offer more competitive pricing and better promotions. In terms of offers and discounts, American shoppers generally appreciate the deals and promotions offered by "Pure Collection", finding them advantageous and easy to access. Overall, the majority of US customers express satisfaction with "Pure Collection", particularly praising the luxurious feel and durability of their products. However, there are consistent calls for improvement in customer service and pricing strategies to enhance the overall experience for American consumers.
